Financial Support for Families
We understand costs can add up when your child is in hospital. Financial support may be available to help with things like travel and meals.
Claiming hospital expenses
Families of inpatients can claim expenses of up to £8.50 per day through the Young Patients Family Fund (YPFF). To make a claim, you’ll need to complete a YPFF form.
You can get a form by:
- Downloading it here
- Collecting one from your ward
- Visiting the Family Support Corridor and asking at ECHC’s Hub or Kindred
Once you’ve completed the form:
- Ask your Charge Nurse to sign it.
- Take the signed form to the Cashiers Desk at the Royal Infirmary.
- Your claim will then be processed and paid directly into your bank account.
Cashier Opening Times:
- Monday and Wednesday: 8.30am – 1pm, 1.30pm – 4pm
- Tuesday and Thursday: 8.30am – 1pm, 1.30pm – 4.30pm
- Friday: 8.30am – 1pm, 1.30pm – 3.30pm
We're here to help
If you’d like support filling in your form, we’re here to help.
Call or text 07594 090 720 or email hub@echcharity.org or visit us in the Hub. Our team will be happy to talk you through the process. You may also find the answer you’re looking for in the FAQs below.
If you have any questions at all, need someone to talk to or you’re not sure where to turn, we’re here to listen, offer support and help however we can.
FAQs
We’ve answered some of the most common questions below. Click on each question to reveal the answer.
Who can claim travel and meal expenses?
Families of children and young people receiving care in hospital may be eligible to claim through the Young Patients Family Fund. If you’re unsure whether you qualify, please speak to your ward team or contact ECHC.
Can I claim every day?
Yes. If you’re eligible, you can claim for each day you incur travel or meal expenses while supporting your child in hospital.
How much can I claim?
You can claim travel and meal expenses of up to £8.50 per day.
How long does it take to receive payment?
Claims are usually processed within three weeks and paid directly into your bank account.
What if I can't get to the Cashiers Desk?
If you’re unable to visit the Cashiers Desk yourself, your ward team may be able to submit the form on your behalf.
Where can I get a YPFF form?
Forms are available from your ward, the Family Support Corridor, ECHC’s Hub, Kindred, or can be downloaded online.
I need help filling in the form. What should I do?
Give us a call on 07594 090 720 or pop into the Hub. We’ll be happy to help.